Real-Life Success Stories, Experiences


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  1. SEI CMMI Performance Results Summary and examples
  2. SEI CMM® Based Software Improvement, Benefits and Case Study Knowledge Base (free registration required on https://seir.sei.cmu.edu/seir/)
  3. SEI's Compiled List of Published Appraisal Results
  4. AIS (Advanced Information Systems) experience reports/presentations
  5. DACS SOftware Process Improvement Return-on-Investment Dashboard
  6. David Rico's home pages/Online papers of softwrae process improvement, including ROI (Return on Investment)
  7. Davis Systems' site - process improvement related documents and presentations, industry experiences
  8. The story of the development of Borland Quattro Pro
  9. "The Costs and Benefits of Software Process Improvement", tech report ISERN-97-12, International Software Engineering Research Network, 1997
  10. Performance Outcomes from Process Improvement, SoftwareTech, March 2007
  11. CrossTalk September 2005: Top 5 Department of Defense Program Awards
  12. CrossTalk July 2004: 2003 US Goverment Top 5 Quality Software Projects
  13. CrossTalk July 2003: 2004 US Goverment Top 5 Quality Software Projects
  14. CrossTalk January 2002: 2001 CrossTalk Top 5 Quality Software Projects
  15. IEEE Software magazine theme issue on Return on Investment, May/June 2004
  16. IEEE Software magazine theme issue on Using Extreme Programming, November/December 2001
  17. S. W. Ambler: "Lessons in Agility from Internet-Based Development", IEEE Software, pp. 66 - 73, March/April 2002
  18. G. Ben-Yaacov, P. Suratkar, M. Holliday, K. Bartelson: "Continuous Quality Improvements at a Silicon Valley High-Tech Software Company", Software Quality Professional, pp. 21 - 28, March 2003
  19. J. Barnes, R. Chapman, J. Widmaier, D. Cooper, B. Everett: "Engineering the Tokeneer Enclave Protection Software", 1st IEEE International Symbosium on Secure Software Engineering, March 2006
  20. V. Basili, S. Green: "Software Process Evolution at SEL",IEEE Software, pp. 58 - 66, July 1994
  21. V. Basili, F. McGarry, R. Pajerski: "SEL's Software Process-Improvement Program", IEEE Software, pp. 83 - 87, November 1995
  22. G. Ben-Yaacov, A. Joshi: ”Investing in Quality Does Indeed Pay: A Software Process Improvement Case Study”, Software Quality Professional, pp. 45 - 53, June 1999
  23. Judith G. Brodman and Donna L. Johnson: "Return on Investment from Software Process Improvement as Measured by U.S. Industry", Cross Talk, April 1996
  24. S. Bureau: "People, Then Process", Software Development, pp. 42 - 44, April 2004
  25. K L. Butler: "The Economic Benefits of Software Process Improvement", Cross Talk, June 1995
  26. A. Börjesson, L. Mathiassen: ”Successful Process Implementation”, IEEE Software, pp. 36 - 44, July/August 2004
  27. M. Croxford, R. Chapman: "Correctness by Construction: A Manifesto for High-Integrity Software", CrossTalk Dec 2005
  28. M. Diaz, J. Sligo: "How Software Process Improvement Helped Motorola", IEEE Software, pp. 75 - 81, September/October 1997
  29. R. Dion: "Elements of Process Improvement Program", IEEE Software, pp. 83 - 85, July 1992
  30. R. Dion: "Process Improvement and the Corporate Balance Sheet", IEEE Software, pp. 28 - 35, July/August 1993
  31. O. Drori: “From Theory to Practice or How Not to Fail in Developing Information Systems”, Software Engineering Notes, January 1997
  32. E. Fagan, R. Seriampalayam: "TSP WorksÉLetŐs Roll It Out!Ó, TSP Symposium, Sept 17-20, 2007
  33. P. Ferguson, W. S. Humphrey, S. Khajenoori, S. Macke, A. Matvya: "Results of Applying the Personal Software Process, "IEEE Computer, pp. 24-31, May 1997
  34. C. Fishman: They Write the Right Stuff, Fast Company.com, December 1996
  35. D. Galin, M. Avrahami: "Are CMM Program Investments Beneficial? Analyzing Past Studies", IEEE Software, pp. 81-87, November/December 2006
  36. D. L. Gibson, D. R. Goldenson, K. Kost: Performance Results of CMMI-Based Process Improvement, Software Engineering Institue, Technical Report CMU/SEI-2006-TR-004, 2006
  37. W. Gillette: "Managing Megaprojects: A Focused Approach", IEEE Software, pp. 28, 30, July 1996
  38. R.L. Glass: "Failure Is Looking More Like Success These Days", IEEE Software, pp. 104 - 103, January/February 2002
  39. R. L. Glass: Software Runaways - Lessons Learned from Massive Software Failure, Prentice Hall, 1998
  40. R. L. Glass: "Evolving a New Theory of Project Success", Communications of the ACM, pp. 17 - 19, November 1999
  41. R.B. Grady & T.V. Slack: “Key Lessons In Achieving Widespread Inspection Use”, IEEE Software, pp. 46 - 57, July 1994
  42. N. Gross: "Rails That Run on Software", Business Week, December 2, 1991
  43. F. Guerrero, Y. Etrovic: ”Adopting the SW-CMM in a Small IT Organization”, IEEE Software, pp. 29 - 35, July/August 2004
  44. T. J. Haley: "Software Process Improvement At Raytheon", IEEE Software, pp. 33 - 41, November 1996
  45. A. Hall, R. Chapman: "Correctness by Construction: Developing a Commercial Secure System", IEEE Software, pp. 18 - 25, January/February 2002
  46. W. Hayes: "The Personal Software Process: An Empirical Study of the Impact of PSP on Individual Engineers", Software Engineering Institue, CMU/SEI-97-TR-001, 1997
  47. J. Highsmith: "Does Agility Work?", Software Development, pp. 28 - 36, June 2002
  48. Hou, L. & Tomayko, J.: "Applying the Personal Software Process in CS1: An Experiment", Twenty-ninth SIGCSE technical symposium on Computer science education February 26 - March 1, 1998
  49. D. Houston: ”Cost of Software Quality: Justifying Software Process Improvement to Mangers”, Software Quality Professional, pp. 8 - 16, March 1999
  50. W.S. Humphrey, T.R. Snyder & R.R. Willis: "Software Improvement Process at Hughes Aircraft", IEEE Software, pp. 11 - 23, July 1991
  51. P. Jalote: CMM in Practice: Processes for Executing Software Projects at Infosys, Software Quality, June 2000, http://sqp.asq.org
  52. A. Jarvis, L. Hayes, ed.: Dare To Be Excellent. Case Studies of Software Engineering Practices That Worked, Prentice-Hall, 1999
  53. C. Jones: "The Economics of Software Process Improvement", IEEE Computer, pp. 95 - 97, January 1996
  54. C. Jones: "Patterns of Large Software Systems: Failure and Success", IEEE Computer,pp. 86 - 87, March 1995
  55. C. Jones: "Patterns of Software System Failure and Success, International Thomson, 1996
  56. A. C. Jost: Small Project Survival Among the CMMI Level 5 Big Processes, CrossTalk, February 2008
  57. J. Kamatar, W. Hayes: ”An Experience Report on the Personal Software Process” , IEEE Software, pp. 85 - 89, November/December 2000, a PDF can be downloaded also from here
  58. G. Keeni: "The Evolution of Quality Processes at Tata Consultancy Services", IEEE Software, pp. 79 - 88, July/August 2000
  59. J. King, M. Diaz: "How CMM Impacts Quality, Productivity, Rework, and the Bottom Line", Cross Talk, March 2002
  60. H. Krasner: "The Payoff for Software Process Improvement (SPI): What it is and How to get it", Software Process Newsletter, September 1994
  61. M. Kress: ”World-Class Software Quality in Practice”, Software Quality, March 1998
  62. M.S. Krishnan, M. I. Kellner: "Measuring Process Consistency:
    Implications for Reducing Software Defects    ", IEEE Transactions of Software Engineering, pp. 800 - 815, November/December 1999
  63. F. McGarry, B. Decker: "Attaining Level 5 in CMM Process Maturity", IEEE Software, pp. 87 - 96, November/December 2002
  64. F. McGarry, R. Pajerski, G. Page, S. Waligora, V. Basili, M. Zelkowitz: Software Process Improvement in the NASA Software Engineering Laboratory, Software Engineering Institue, Technical Report CMU/SEI-94-TR-22, ESC-TR-94-022, December 1994
  65. T. McGibbon, D. Ferens, R. L. Vienneau: A Business Case for Software Process Improvement (2007 Update). Measuring Return on Investment from Software Engineering and Management, DACS Report Number 347616, 30 September 2007
  66. T. McGibbon: "A Business Case for Software Process Improvement Revised. Measuring Return on Investment from Software Engineering and Management", DACS techical report SP0700-98-400, 1999
  67. L. Meng, X. He, S. Ashok, "Defect Prevention: A General Framework and Its Application," ,pp.281-286, Sixth International Conference on Quality Software (QSIC'06), 2006
  68. M. Murugappan, G. Keeni: ”Blending CMM and Six Sigma to Meet Business Goals”, IEEE Software,pp. 42 - 48, March/April 2003
  69. L. G. Oldham, D. B. Putman, M. Peterson, B. Rudd, K. Tjoland: "Benefits Realized from Climbing the CMM Ladder", Cross Talk, May 1999
  70. A. K. Onoma, T. Yamaura: "Practical Steps Toward Quality Development", IEEE Software, pp. 68 - 77, September 1995
  71. B. Pitterman: "Telecordia Technologies: The Journey to High Maturity", IEEE Software, pp. 88 - 96, July/August 2000
  72. R. M. Poston, M. W. Bruen: "Counting Down to Zero Software Failures", IEEE Software, September 1987
  73. D. J. Reifer: "Profiles of Level 5 CMMI Organizations", CrossTalk, Jan 2007
  74. D. Reifer: ”Let the Numbers Do the Talking”, Cross Talk, March 2002
  75. D. Reifer, A. Chatmon, C. D. Walters: "The Definitive Paper: Quantifying the Benefits of Software Process Improvement", Software Tech News, November 2002
  76. J. Rooljmans, H. Aerts, M. av Genuchten: "Software Quality in Consumer Electronics Products" IEEE Software, pp. 55 - 64, January 1996
  77. W. Royce: Software Project Management. A Unified Framework, Appendix D (CCPDS-R Case Study) Addison Wesley, 1998 or download a summary here
  78. N. F. Schneidewind: ”Measuring and Evaluating Maintenance Process Using Reliability, Risk, and Test Metrics”, IEEE Transactions on Software Engineering, pp. 769 - 781, November/December 1999
  79. D. Silberberg: "Applying the personal software process (PSP) with Ada", Proceedings of the ACM SIGAda annual international conference on Ada technology, 1998
  80. S. Slaughter, D. E. Harter, M. S. Krishnan: "Evaluating the Cost of Software Quality", Communications of the ACM, pp. 67 - 73, August 1998
  81. R. van Solingen: "Measuring the ROI of Software Process Improvement", IEEE Software, pp. 32 - 38, May/June 2004
  82. J.A. Stark, R. Crocker: "Trends in Software Process: The PSP and Agile Methods", IEEE Software, pp. 89 - 91, May/June 2003
  83. B. D. Tackett, B. Van Doren: "Process Control for Error-Free Software: A Software Success Story", IEEE Software, pp. 22 - 29, May/June 1999
  84. C. Tully: Improving Software Practice. Case Experiences. Wiley, 1998
  85. D. S. Wall, J. McHale, M. Pomeroy-Huff: Case Study: Accelerating Process Improvement by Integrating the TSP and CMMI, Software Engineering Institue, CMU/SEI-2005-SR-012, December 2005
  86. D. Webb, W. Humphrey: "Using the TSP on the TaskView Project", CrossTalk, February 1999
  87. L. Williams, etc.: "Strengthening the Case for Pair Programming", IEEE Software, pp. 19 - 25, July/August 2000
  88. S. Woodward: "Evolutionary Project Management", IEEE Computer, pp. 49 - 57, October 1999
  89. H. Wohlwend, S. Rosenbaum: "Schlumberger's Software Improvement Program", IEEE Transactions of Software Engineering, pp. 833 - 839, November 1994
  90. G. Yamamura: "Process Improvement Satisfies Employees", IEEE Software, pp. 83 - 85, Septmeber/October 1999
  91. G. Yamamura, G B. Wigle: "SEI CMM Level 5: For the Right Reasons", Cross Talk, August 1997
  92. W. D. Yu: "A software fault prevention approach in coding and root cause analysis", Bell Labs Technical Journal, pp. 3 - 21, August 2002