Oy Laatukonsultointi P. Kantelinen Ab

# (#)

People Management - sources

Ihmisten johtaminen - lähteitä

- Leading people, leadership - Ihmisten johtaminen, leadership
- Conflict management - Konfliktienhallinta
- Recruiting/firing/laying off - Rekrytointi/irtisanominen
- Other interesting and useful - Muuta mukavaa ja mielenkiintoista


Pasi K's favourites are marked with an asterisk (*)


Leading people, leadership - Ihmisten johtaminen, leadership

  1. ** S. Berkun: ”How to Manage Smart People”, ChangeThis, 8.2.2005
  2. ** R. Farson: Managing the Absurd. Paradoxes in Leadership, Simon&Schuster, 1996
  3. ** P.A. Laplante, C.J. Neill: Antipatterns: Identification, Refactoring, and Management, CRC Press, 2006
  4. ** M. LeBoeuf: The Greatest Management Principle in the World, G.P. Putnam’s Sons, New York, 1985
  5. ** D.S. Olson, C.L. Stimmel: Manager Pool: Patterns for Radical Leadership, Addison-Wesley, 2002
  6. J. H. Rainwater: Herding Cats: A Primer for Programmers Who Lead Programmers, Apress, 2002, free online book for ACM members
  7. ** J. Rotman, E. Derby: Behind Closed Doors. Secrets of Great Management, The Pragmatic Programmers, 2005
  8. ** R. Whitehead: Leading a Software Development Team: A Developer's Guide to Successfully Leading People and Projects, Addison-Wesley, 2001
  9. * M. K. Ash: Mary Kay on People Management, Warner Books, 1985
  10. * J.D. Cougar & R.A. Zawacki: Motivating and Managing Computer Personnel, John Wiley & Sons, 1980
  11. * T. DeMarco: Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency, Random House, 2001
  12. * T. DeMarco & T. Lister: Peopleware: Productive Projects and Teams, Dorset House, 1999
  13. * A.Falk, M. Kosfeld: Distrust – The Hidden Cost of Control, Institute for the Study of Labor,Discussion Paper No. 1203, July 2004 ftp://repec.iza.org/RePEc/Discussionpaper/dp1203.pdf
  14. * K. Farrell, C. Broude: Winning the Change Game. How to Implement Information Systems with Fewer Headaches and Bigger Paychecks, Breakthrough Enterprises, 1987
  15. * F.P. Ginac: Creating High Performance Software Development Teams, Prentice Hall, 2000
  16. * P. Glen: Leading Geeks: How to Manage and Lead People Who Deliver Technology, Jossey-Bass, 2002
  17. * N. Karten: Communication Gaps and How to Close Them, Dorset House, 2002
  18. * R. Koch: The Successful Boss’s First 100 Days. The Official Guide for the New Boss, Pitman Publishing, 1994
  19. * J.P. Kotter: A Force for Change. How Leadership Differs from Management, Free Press, 1990
  20. * L. E. Losoncy: The Motivating Team Leader, St. Lucie Press, 1995
  21. * B. Nelson: 1001 Ways to Reward Employees, Workman Publishing, 1994
  22. * D. Nisse: ”Leadership, Army Style”, IEEE Software, pp. 92 - 94, March/April 2000 - (don’t judge the article by the title, its worth reading)
  23. * N. Peeling: Doctor Peeling’s Principles of Management - Practical Advice for the Front-Line Manager, Dorset House, 2003
  24. * D. Rowntree: The Manager’s Book of Checklists, Corgi Books, 1988
  25. * V. Stewart & A. Stewart: Managing The Poor Performer, Wildwood House Ltd., 1988
  26. * P. Ward: 360-Degree Feedback, IPD, 1997
  27. * K. Whitaker: Managing Software Maniacs. Finding, Managing and Rewarding a Winning Development Team, Wiley, 1994
  28. People Capability Maturity Model (P-CMM), Software Engineering Institute
  29. S. T. Acuna, N. Juristo, A. M. Moreno: "Emphasizing Human Capabilities in Software Development", IEEE Software, pp. 94-101, March/April 2006
  30. R. Agarwal, T.W. Ferratt: ”Enduring Practices for Managing IT Professionals”, Communications of the ACM, pp. 73 - 79, September 2002
  31. J. Bach, D. W. Smith: ”Plans, Lies, and Videotape. Why are smart, skilled, responsible, experienced software people like us so often mixed up about commitments”, IEEE Computer, pp. 107-109, June 1998
  32. W. Bennis: On Becoming a Leader, Addison-Wesley, 1989
  33. W. Bennis & B. Nanus: Leaders. The strategies for Taking Charge, HarperCollins, 1985
  34. W. Bennis, J. Goldsmith: Learning to Lead. A Workbook on Becoming a Leader, Nicholas Brealy, 1997
  35. W. Bennis, P.W. Biederman: Organizing Genius: The Secrets of Creative Collaboration, Addison-Wesley, 1997
  36. K. Blanchard, P. Zigarmi, D. Zigarmi.: Leadership and the One Minute Manager, Fontana Paperbacks,1987
  37. D. Boddy & D. Buchanan: Take the Lead - Interpersonal Skills for Project Managers, Prentice Hall, 1992
  38. M. Cantor: Software Leadership: A Guide to Successful Software, Addison-Wesley, 2002
  39. I. Chaleff:, The Courageous Follower: Standing Up to and for Our Leaders, Berrett-Koehler, 2003
  40. S. Clayton: Sharpen Your Team’s Skills in Supervision, McGraw-Hill, 1996
  41. M. Cohn: ”Proper Care and Feeding of Programmers. How to manage developers according to their natural instincts and behaviors”, Better Software, pp. 24 - 28, 46, February 2005
  42. D. Coleman: Working with Emotional Intelligence, Bloomsbury, 1998, suomeksi: Tunneäly, Otava, 1998
  43. B. Colwell: ”Employee Performance Reviews”, IEEE Computer, pp. 12 - 15, September 2002
  44. Ian Cunningham: The Wisdom of Strategic Learning, The Self Managed Learning Solution, McGraw-Hill, 1994
  45. B. Curtis, W.E. Hefley, S.A. Miller: The People Capability Maturity Model, Guidelines for Improving the Workforce, Addison-Wesley, 2002
  46. B. Curtis, W.E. Hefley, S.A. Miller: The People Capability Maturity Model, Version 2.0, Software Engineering Institue, July 2001
  47. T. DeMarco, P. Hruschka, T. Lister, S. McMenamin, J. Robertson, S. Robertson: Adrenaline Junkies and Template Zombies: Understanding Patterns of Project Behavior, Dorset House, 2008
  48. E. Derby: ”How to Talk About Work Performance: A Feedback Primer”, CrossTalk, December 2003
  49. E. Derby: ”The Secret Ingredients of High Morale”, Esther Derby Associates, November 2003
  50. E. Derby: ”Real-Time Feedback”, Esther Derby Associates, 2003
  51. Eisenhardt and Tabrizi: "Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry", Administrative Science Quarterly, 1995
  52. P. Ensworth: The Accidental Project Manager: Surviving the Transition from Techie to Manager, John Wiley and Sons, 2001
  53. Y. Fujigaki: “Stress analysis: A new perspective on peopleware”, American Programmer, July 1993
  54. D. Freemantle: Superboss, The A-Z of managing people successfully, Gover, 1986
  55. R.L. Glass: "The Ups and Downs of Programmer Stress", Communications of the ACM, pp. 17 - 19, April 1997
  56. L. Hardiman: ”Personality Types and Software Engineers”, IEEE Computer, p. 10, October 1997
  57. F. Hein: ”The Blame Game”, IEEE Software, pp. 89-91, November/December, 1998
  58. P. Hersey, K. H. Blanchard: Tilannejohtaminen, Yritysvalmennus-kirjat, 1990
  59. P. Hersey: Tilannejohtaja, Yritysvalmennus-kirjat, 1984
  60. S.J. Holoviak: Golden Rule Management: Give Respect, Get Results, Addison-Wesley, 1993
  61. W.S. Humphrey: Managing Technical People: Innovation, Teamwork, and the Software Process, SEI Series in Software Engineering (Addison-.Wesley), 1997
  62. M Igbaria, C. Shayo: Strategies for Managing IS/IT Personnel, Idea Group Publishing, 2004, free online book for ACM members
  63. S. Kaye: ”Attitude adjustments. Some proven ways to promote exchange of ideas”, Quality Progress, March 1999
  64. A. Kivimäki-Kuitunen & Kiehinen II: Work, Rest & Play. Matkaevästä Nokian nuorilta esimiehiltä, Mermerus, 2000
  65. D. C. Kinlaw: Coaching. Winning Strategies for Individuals and Teams, Gower, 1997
  66. M. Lopp: Managing Humans: Biting and Humorous Tales of a Software Engineering Manager, Apress, 2007; see also the book’s website and autohr’s website
  67. L. Lyon & F. Gluckson: MIS Manager’s Appraisal Guide: Practical Guidelines and Forms for Evaluation and Appraising Your MIS Staff, McGraw Hill
  68. J. and M. McCarthy: Softare for Your Head. Core Protocols for Creating and maintaining Shared Vision, Addison-Wesley, 2002
  69. U. Merz: ”Grace Under Pressure”, Software Development, December 2001
  70. M.J. Morris: The First Time Manager. The First Steps to a Brilliant Career, Kogan Page, 1998
  71. M. Muchnick: Naked Management. Bare Essentials for Motivating the X-generation at Work, St. Lucie Press, 1996
  72. B. Nelson, P. Economy: "Managing for dummies", IDG Books, 1996J. O’Toole: Leadership A to Z. A Guide for the Appropriately Ambitious, Jossey-Bass Publishers, 1999
  73. R. Ovans: "The programmer life-cycle", ACM Software Engineering Notes, pp. 25 - 26, May 2004
  74. B. Palmer: Making Change Work: Practical Tools for Overcoming Human Resistance to Change, American Society for Quality, Quality Press (http://qualitypress.asq.org/), 2004
  75. H.M. Parsons: ”What Happened at Hawthorne”, Science, vol 183, no. 8, pp. 922 - 932, March 1974
  76. D. Phillips, R. O'Bryan: It Sounded Good When We Started: A Project Manager's Guide to Working with People on Projects, John Wiley and Sons, 2004
  77. W. Roberts: Leadership Secrets of Attila the Hun, Bantam Press, 1989
  78. J. Rothman: "Successful Software Management: 14 Lessons Learned", CrossTalk, December 2003
  79. J. Rothman: ”Tips for Passing the Baton”, Software Development, pp. 59 - 61, February 2002
  80. V. Sethi, R.C. King, J.C. Quick: ”What Causes Stress in Information System Professionals”, Communications of the ACM, pp. 99 - 102, March 2004
  81. D. Shula, K. Blanchard: Everyone’s a Coach. You Can Inspire to Be a Winner, HarperBusiness, 1995
  82. V. Skowronski: "Talking to the Solitary Genius", IEEE Computer, pp. 96, 94-95, August 2005
  83. Pentti Sydänmaanlakka: Älykäs johtajuus. Talentum Media 2004
  84. Thamhain "Managing Technologically Innovative Team Efforts Toward New Product Success", Journal of Product Innovation Management, 1990
  85. Thamhain: "Managing Engineers Effectively", IEEE Transactions on Engineering Management, 30(4), 231–237, 1983
  86. K. Thompson: "People Projects: Psychometric Profiling", CrossTalk, April 2003
  87. A.D. Timple: Mikä motivoi henkilöstöä, Ekonomia-sarja, Weilin+Göös, 1988
  88. I. Vartiovaara: Voimaa eustressistä, Duodecim, 2004
  89. E. Warren, C. Toll: The Stress Work Book. How Individuals, Teams & Organizations Can Balance Pressure and Performance, Nicholas Brealey, 1997
  90. G. M. Weinberg: Becoming a Technical Leader: An Organic Problem-Solving Approach, Dorset House, 1986
  91. K. Whitaker: ”Motivating and Keeping Software Developers”, IEEE Computer, pp. 126-128,January 1997
  92. M. Whittaker, A. Cartwright: 32 Activities on Coaching and Mentoring, Gower, 1998
  93. D. Willerton: ”After the Curtain Was Pulled Away”, IEEE Software, pp. 114-117, September/October 1999
  94. J. Williams: Team Development for High-Tech Project Managers, Artech House, 2002
  95. G. P. Zachary: Showstopper. The Breakneck Race to Create Windows NT and the Next Generation at Microsoft, Free Pres, 1994 - An interesting real-life story of different kinds of people working (or sometimes trying to work) together
  96. R. Zawacki: “Motivating IT People in the 90s: An ‘Alarming Drop’ in job satisfaction.”, Software Practioner, November 1996

Conflict management - Konfliktienhallinta
  1. R. Bolton, D. Bolton: People Styles at Work. Making Bad relationships Good and Good Relationships Better., Amacon, 1996
  2. R. Bramson: Miten käsittelen hankalia ihmisiä, Kirjayhtymä, 1981
  3. * R. Brinkman, R. Kirschner: Dealing with People You Can't Stand. How to Bring Out the Best in People at Their Worst, McGraw-Hill, 1994
  4. * E. deBono: Conflicts. A Better Way to Resolve Them, Penguin Books1985
  5. * D. Harrington-Mackin: Keeping the Team Going. A Toolkit to Renew & Refuel Your Workplace Teams, Amacom, 1996
  6. J. Hawkins: ”Butting Heads in the Workplace. How to remove the threat of confrontation”, Quality Progress, May 1998
  7. * K. Mackey: ”Conscious Conflict”, IEEE Software, pp. 112 - 113, September/October 1999
  8. * D. Straus, T. C. Layton: How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions, Berret-Koheler, 2002
  9. D. H. Weiss: Ongelmaihmisiä - ongelmatilanteita - kuinka tulet toimeen niiden kanssa, Weilin+Göös, 1989


Recruiting/firing - Rekrytointi/erottaminen
  1. T. DeMarco & T. Lister: Peopleware: Productive Projects and Teams/part III The Right People (pp. 93 - 120), Dorset House, 1999
  2. I.M. Haas: “Hiring the Best”, IEEE Computer, May 1997
  3. J. Harris, J. Brannic: Finding and Keeping Great Employees, Amacom, 1999
  4. J. Kador: The Manager’s Book of Questions. 751 Great Interview Questions for Hiring the Best Person., McGraw-Hill, 1997
  5. J. Mongan, N. Suojanen: Programming Interviews Exposed, John Wiley & Sons, 2001
  6. W. Poundstone: How Would You Move Mount Fuji?, Little, Brown, 2003
  7. J. Rosse, R. Levin: High-Impact Hiring. A Comprehensive Guide to Performance-Based Hiring, Jossey Bass, 1997
  8. J. Rothmann: Hiring the Best Knowledge Workers, Techies & Nerds, Dorset House, 2004
  9. J. Rothman: ”Livable Layoffs”, Software Development, pp. 47 - 52, November 2001
  10. E. Sullivan: Under Preassure and On Time, Microsoft Press, 2001 ( see chapter 1: Great People and how to Find Them)


Other interesting and useful - Muuta mukavaa ja mielenkiintoista
  1. * Brief introduction to chaos theory
  2. * Dilbert comic strip
  3. * S. Adams: The Dilbert Principle. A Cubicle’s Eye View of Bosses, Meetings, Management Fads & Other Workplace Afflictions, HarperBusiness, 1996
  4. * S. Adams: Dogbert’s Top Secret Management Handbook, HarperBusiness, 1996
  5. * S. Adams: Dilbert Gives You the Business, Andrew & McMeel Publisihing, 1999
  6. *M. Cusumano, R. W. Selby: Microsoft Secrets. How the World’s Most Powerful Software Company Creates Technology, Shapes Markets, and Manages People, HarperCollins Publishers, 1996
  7. + all other Dilbert strips, albums and books
  8. * Fortune magazine
  9. * Business Week magazine
  10. * D. Firth: How to Make Work Fun. An Alphabet of possibilities..., gower, 1995
  11. *M. Hilzik: Dealers of Lightning. Xerox PARC and the Dawn of Computer Age, Harper Business, 1999
  12. F. O'Connell: How to Run Successful High-Tech Project-Based Organizations, Artech House Books, 2000
  13. * L.J. Peter: The Peter Pyramid, Bantam Books, 1986
  14. C. Tsang: Microsoft First Generation. The Success Secrets of the Visionaries Who Launched A Technology Empire, John Wiley, 2000
  15. * M. J. Wheatley: Leadership and the New Science. Discovering Order in a Chaotic World., Berret Koehler Publishers, 1999