Oy Laatukonsultointi P. Kantelinen Ab
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Negotiations, influencing, expectation management - sources
- K. Andersson: Getting What You Want. How to Reach Agreement and Resolve Conflict Every Time, Dutton, 1993
- Boehm, B., Egyed, A., Kwan, J., Port, D., Shah, A., and Madachy, R., "Using the WinWin Spiral Model: A Case Study" July 1999
- B. Boehm, D. Port, M. Al-Said: "Avoiding the Software Model-Clash Spiderweb", IEEE Computer, pp. 120 - 122, November 2000 or free version
- B. W. Boehm: "Theory-W Software Project Management: Principles and Examples", IEEE Transactions of Software Engineering, pp. 902 - 916, July 1989
- R. Dawson: Secrets of Power Persuasion. Everything You’ll Ever Need To Get Anything You’ll Ever Want, Prentice-Hall, 1992
- R. Fisher, A. Sharp: Lateral Leadership. Getting Things Done When You Are Not the Boss., HarperCollins Publishers, 1998
- C.H. Godfrey, L. Robert: The Outstanding Negotiator. How to Develop Your Arguing Power, Piatkus, 1998
- C.L. Karrass: The Negotiating Game, Harper Business, 1994
- N. Karten: Managing Expectations. Working with People Who Want More, Better, Faster, Sonner, NOW!, Dorset House, 1994
- G. Kennedy: Kennedy on Negotiation, Gower
- S. McConnell: "How to Defend an Unpopular Schedule", IEEE Software, pp. 118 - 119, May 1996
- D. Mekelburg: "Project Expectations: The Boundaries for Agile Development", CrossTalk, April 2003
- R. Walther: Power Talking. 50 Ways to Say What You Mean and to Get What You Want., Putnam, 1991