Oy Laatukonsultointi P. Kantelinen Ab

# (#)

Email - sources

Sähköposti - lähteitä


Pasi K's favourites are marked with an asterisk (*)

  1. * A Beginner's Guide to Effective Email
  2. * A bibliography of email information
  3. * Effective Email Hints
  4. * Inbox Zero - an approach for managing email, especially managing inbox
  5. A Neophyte's Guide to Effective E-Mail
  6. * Netiquette
  7. Yet another netiquette
  8. And one netiquette more (click the eating man)
  9. and another
  10. and another
  11. Business netiquette
  12. Useful stuff about emotions in email
  13. Recommended Emoticons and Smileys for Email Communication
  14. Smileys
  15. More smileys
  16. D. Angell, B. Heslop: Elements of E-Mail Style : Communicate Effectively via Electronic Mail, Addison-Wesley Professional, 1994
  17. H. Bergel: ”Email - the good, the bad, and the ugly”, Communications of the ACM, pp 11 - 15, April 1997
  18. C. Cavanagh: Managing Your E-Mail : Thinking Outside the Inbox, John Wiley & Sons, 2003
  19. M. Chase, S. Trupp: Office Emails that Really Click, Aegis Publishing Grou, 2000
  20. E. Danziger: Get to the Point! Painless Advice for Writing Memos, Letters and E-mails Your Colleagues and Clients Will Understand, Three Rivers Press, 2001
  21. M. Ellwood: Cut the Glut of E-Mail, Pace Productivity, 2002
  22. N. Flynn, R. Kahn: E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication, American Management Association, 2003
  23. N. Flynn, T. Flynn: Writing Effective E-Mail: Improving Your Electronic Communication, Crisp Publications, 2003
  24. N. Flynn, N. L. Flynn: The E-Policy Handbook: Designing and Implementing Effective E-Mail, Internet, and Software Policies, American Management Association, 2000
  25. J. Gwizdka: ”Email task management styles:the cleaners and the keepers”, Extended abstracts of the 2004 conference on Human factors and computing systems, 2004,  Vienna, Austria    April 24 - 29, 2004, pp. 1237 - 1238
  26. T. W. Jackson, A. Burgess, J. Edwards: "A simple approach to improving email communication", Communications of the ACM, pp. 107 - 109, June 2006
  27. P. Järvinen: Sinulle on sähköpostia - sähköpostin tehokäyttö. Teknolit, 2000
  28. S. Miller: E-Mail Etiquette: Do's, Don'ts and Disaster Tales from People Magazine's Internet Manners Expert, Warner Books, 2001
  29. M. Seeley, M. E. Seeley, G. Hargreaves: Managing in the Email Office, Butterworth-Heinemann, 2003
  30. K. D. Sherwood : Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002: Get Through Your Electronic Mail Faster, World Wide Webfoot Press, 2001
  31. L. A. Smith: Business E-Mail: How to Make It Professional and Effective, Writing & Editing, 2002
  32. J. Whelan: e-Mail @ work, Financial Times Prentice Hall, 2000
  33. E.V. Wilson: ”Email Winners and Losers”, Communications of the ACM, pp. 121 - 126, October 2002
  34. Jackson, T.W., Dawson, R.J. and Wilson, D., ''Understanding Email Interaction Increases Organizational Productivity'' , Communications of the ACM , 46(8) , August 2003, pp. 80-84, ISSN: 0001-0782